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Explore Our Resources

At Elan, we invest in research to promote shared learning in the credit card community. Download our latest content below, or browse the full library.

REPORT

Financial Institutions and Customer Loyalty: The Value of Investing in Your Community

This report, a collaboration between Elan and PYMNTS.com, surveyed U.S. consumers to examine their support for charity, their patronage of local merchants, and their volunteer involvement in their communities. The report studied how these factors influence their decisions about where to do business, including banks and other FIs.

A colorful illustration of people of various ages, genders, and nationalities.

WHITEPAPER

Think Beyond Credit Score: How Financial Institutions Can Grow and Engage Customers

To grow, retain, and engage customers, it is imperative that financial institutions prioritize investments and operations in the customer experience. This is particularly true of supporting unsecured underwriting processes, especially for credit cards.

Woman in blue shirt grocery shopping and making a payment with a credit card

VIDEO

Strengthen and Expand Your Credit Card Program with Elan

The Elan credit card program removes costs, reduces risks, enhances the cardmember experience, and allows your team to focus on what they do best — building relationships. Watch the video to learn more.